PBX Operator

What is a Hosted PBX?

One of the questions that our clients ask us most when they call us to learn about the advantages of IP telephony and what it offers, for example, an IP PBX is what is Hosted PBX .

A hosted PBX in one of the latest trends in business telecommunications technology and, as the name implies, we refer to a PBX hosted in the cloud.

This technology allows small and medium enterprises to enjoy a sophisticated telephone system similar to an IP switchboard without investing in telephone equipment. In fact, the entire telephone system is operated and maintained by the Voice over IP (VoIP) service provider such as Mas IP.

The keys to analyze the advantages of a Hosted PBX are many. Among them, it allows employees to work from home, from a hotel or from their cell phone while being connected to the same office phone system. Similarly, a cloud-hosted PBX can transfer calls, put them on hold with music, set up conference calls or have an automatic operator to answer and redirect calls.

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